iphone 4 issues has been circling the world of technology for just several months of being in the market. It has already sparked enormous media controversy, and why not? If you are selling over 2 million devices in a month, you will surely get the attention. Apple has a reputation of selling products that are intuitive or easy to use but this phone probably missed the mark because of its antenna design. With its multimillion dollar test facility, their engineers most probably failed to hit the seriousness of the problem. They have just discounted it as one of those things that happen in mobile phones. Anyway no gadget is perfect right? Apple has grown too quick and their products are not what they used to be. Reception is one of the top priorities that they should focus because without clear signal, how can you make calls, browse the internet and download stuffs on your phone; make video calls, send text messages and a lot more.
One of the most exploding scandal that hit the tech news is called the “iphone Death Grip” which means that the signal strength is killed based on how the person hold the phone. The internet strength visibly drops, loses its reception while you’re picking it up to answer the call and getting down to “No Service” that you will have to reset it for many times until you get the signal back. When there is no radio reception, even the application like ipod and itunes are affected, you have to restore it again and again. Having an external antennae, it is a grave problem that apple has to tackle because it is pretty hard to use without touching it. Some people say that this kind of problem happens most when the one using the phone has a sweaty hand because it encourages conductivity.
Others say that left-handed people are the most affected because when they hold the phone, they are holding it in such a way that the three black gaps in the stainless-steel band around the phone’s edge are covered. Adding to this iphone 4 issues are the solution that Apple is offering. They are selling a “bumper” case, a thin rubbery silicone band (available in a variety of colors) that will cover the phones metal edges, for a cost of $30! A lot of people are complaining about this and even speculating that Apple is gaining profit from its own design defect. Why not hand it for free instead to those who bought their product? Another crazy solution is their officially released statement about the right way to hold the iphone 4.
Clearly, many customers are having iphone 4 issues with regards to reception problem enough for Apple to advise and take action against their hardware problem essential to this phone. Because of these never ending complaints, they released a troubleshooting document to help consumers help themselves. Obviously they are too busy to help those people that encounter these problems.
